MB
Martie B
1 reviews | Active since Oct 2022
06 Oct 2022, 15:41
Poor service
Good day i am a capitec client and have been using my app to buy electricity and never had a problem until 04.09.2022 where by n bought again electricty with the app and the money was paid over to eskom in stead of JB Marks. So the pin received for unit did not work So till date i must phone and sent emails to eskom to get my R1000 back sins the mistake was done by capitec and not me i just want my Refund of my money
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Capitec Bank's replyOfficial
06 Oct 2022, 16:51Good day Martie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply06 Oct 2022, 16:51
Official
Good day Martie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank