LS
Lydia S
1 reviews | Active since Aug 2022
12 Aug 2022, 09:14
Poor service
It's been 8 days today since I have transferred someone money and she didn't receive it, so I've contacted Capitec Bank asking them to reverse it and they said that money can't reverse cause it's already been successfully and reflected to that person's account so I want clarity about that cause the person that I have transferred money even today she said she didn't receive any payment from me
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Capitec Bank's replyOfficial
12 Aug 2022, 09:38Good day Lydia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply12 Aug 2022, 09:38
Official
Good day Lydia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank