TS
Tony S

1 reviews | Active since Apr 2023

16 Jul 2024, 13:50

Poor service

I am so disappointed in your service, You never sent me any communication that my account is due for FICA. I just received an SMS on Friday informing me that my account has been paused and that I need to go the nearest branch for FICA. This is totally unacceptable

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Replies (1)
Capitec Bank
Capitec Bank's reply16 Jul 2024, 14:13
Official
Good day Tony Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank