Poor service

Item: Capitec Bank
Rating: 1
Author: Abel M

Poor service from capitec. I went to capitec carlswald to dispute transaction that I don't know about and I was told that I'll be charged R60.00 for disputes regardless of I'll get my money or not. I was not happy with the way they do things at capitec coz people will lose lot of money from capitec account to *********. Please fix your problem b4 losing clients coz our details are not save with you.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

28 Dec 2021, 10:48

Good day Abel

We acknowledge receipt of your query and have assigned your matter to a designated official.

You will receive further contact within the next business day.

Kind regards

Capitec Bank

Capitec Bank's reply28 Dec 2021, 10:48

Official

Good day Abel

We acknowledge receipt of your query and have assigned your matter to a designated official.

You will receive further contact within the next business day.

Kind regards

Capitec Bank

Capitec Bank's replyOfficial

22 Feb 2022, 12:49

Hi Abel

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply22 Feb 2022, 12:49

Official