NP
Nosisa P
1 reviews | Active since May 2017
30 Jun 2020, 16:57
Poor service
I went to Capitec Church street PMB.The lady who was assist me was very rude with no proper communication,they refered to her as the Branch manager.Feeling Annoyed
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Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
02 Jul 2020, 11:16I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Capitec Bank's reply02 Jul 2020, 11:16
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
06 Jul 2020, 14:55Good day Nosisa
As per our telephonic conversation, the matter has now been resolved.
Kind regards
Capitec Bank
As per our telephonic conversation, the matter has now been resolved.
Kind regards
Capitec Bank
Capitec Bank's reply06 Jul 2020, 14:55
Official
Good day Nosisa
As per our telephonic conversation, the matter has now been resolved.
Kind regards
Capitec Bank
As per our telephonic conversation, the matter has now been resolved.
Kind regards
Capitec Bank