BT
Bongani T

1 reviews | Active since Sept 2020

09 Mar 2021, 09:26

POOR SERVICE

Hello Peter this is my third review about Capitec Bank, my wife wrongfully deposited 2000 into wrong account (Makhoase Mabele) it's more than 6 months now and she was told to go to Police Station and she did not receive any help there, but she what they know after seeing a review they call for 2-3 days and after that they do not do any follow up Capitec service is poor they do not care about their clients they forget we are the one keeping the business to run because without customer the is no business.

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Replies (1)
Capitec Bank
Capitec Bank's reply09 Mar 2021, 09:29
Official
Good day Bongani 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank