JB
Johan B

1 reviews | Active since May 2025

14 Oct 2025, 08:04

Poor service

Good day, jist an updtae since my last review and endless questions and efforts woth regards to updating my credit status. Since May 2025 up untill now, nothing has been done. All the relevant information was sent, from myself as well as the Debt Rescue company. Someone in your credit department captured incorrect details. Is it so difficult to rectify? Is it an imossible task to complete? Just yesterday I app**** for a loan via the app and I receive the same answer.. "our system indicates that you are under debt administration" nonsense! Either fix your system or have people that actually do their work. Useless service

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Oct 2025, 08:38
Official
Good day Johan, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec