Poor service

I will never give up on my money it’s been 4months waiting for my money to be removed on hold and I was told it’s a *****ulent money while it’s not even *****ulent.Capitec have a system of saying that then eat people's money,as for mine I will never give up on it I will rather sue you if I don’t get it by Friday .enough is enough .please release my money and stop opening new case numbers for me . I need my money.