TL
Terri L

1 reviews | Active since Oct 2020

09 Oct 2020, 12:24

Poor Service

Capitec Banks service and turnaround times on queries are pathetic. How do we trust a bank who cannot help us protect our money? I want out!!!!

0
Replies (2)
Capitec Bank
Capitec Bank's reply09 Oct 2020, 12:41
Official
Please accept my sincere apology for the frustration you experienced as result of this incident. 

Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply13 Oct 2020, 16:00
Official
Good day Terri L

As per our telephonic discussion, your matter has been resolved.
 
Should you require further assistance, kindly contact us directly.
 
Kind regards
Capitec Bank