poor service

<p>Hello peter would like to lay a complain about capitec bank ..</p> <p>I was ****med st the atm and my cash was withdrawn while i was still at the atm:</p> <p>I called the call centre to stop my card , they did .</p> <p>In a day i called to follow about the claim , 2days they phone back for a telephone interview , i stated what happend!</p> <p>They told me they will not refund me back my cash , i then asked for the footage to see what happend , they told me money was drawn at a netbank atm so i must go go netbank they do not have a recovery plan .</p> <p> </p>