VP
Veronica P

1 reviews | Active since Nov 2024

26 Feb 2025, 10:17

Poor service

I went to Capitec Bloemfontein CBD this morning due to the problem I experienced with their payshap. The transaction did not go through to the account it was meant to go to, but it shows the transaction is successful on their app.I am really not satisfied with the service, because I was not even asked a bank statement,proof or anything. I did not get any help!

0
Replies (1)
Capitec Bank
Capitec Bank's reply26 Feb 2025, 10:37
Official
Good Veronica, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.