KM
Klaas M
1 reviews | Active since Jan 2013
08 Dec 2019, 09:09
Poor service
I bought airtime via Capitec app on the 7th December 2019 and still haven't received it, I have checked my bank statement, and noticed that I've been charged for it..I'm extremely disappointed. Klaas
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
09 Dec 2019, 12:14I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply09 Dec 2019, 12:14
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
20 Dec 2019, 08:32Good day Klaas M
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Capitec Bank's reply20 Dec 2019, 08:32
Official
Good day Klaas M
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank