Poor Service

<p>Hi </p> <p> </p> <p>I received very bad servise from n spesific person at Capitec. </p> <p> </p> <p>I did an online application for a personal loan, Jessica Johnson phoned me on Thursday. I sent all the required information via email to her. At first she did respond when the information given was incorrect. On Friday I asked her to please get back to me regarding the status of the loan. I heard nothing since Thursday. </p> <p> </p> <p>I decided to phone someone else from Capitec to assist me with the completion of the loan, as I am getting no joy from Jessica. I phoned twice today, just to hear that she is busy on another phone call and she will phone me back. </p> <p> </p> <p>I see this as very poor service, if the loan was not approved, pleae pick up the phone and have the decency to tell me, or send me a email. </p>