Poor service

<p>My company employed 5 newly staff and I recommended them to Capitec at mall at lebo to open account as I highly rate the bank. They had their id's proof of res and their letter of appointment stated that they newly employed effective from 01 April 2017. To my surprise they were turned back because practically they not employed as yet as the employment is effective from 01 april. I called mall@lebo spoke to Onratile, she hardly had time to listen to me, instead I was listening to her telling me how they won't help . They guys went to lebowakgomo centre and they were assisted very well. The inconsistency between the branches is an issue to me. U go to Capitec towards month end and they give poor service to people looking for accounts and a good one to people coming to take up loans. This should be addressed, we expect the same kind of treatment ecspecially from a bank rated no 1 on client service from the 1st to 31th. </p>