TM
Thabo M
1 reviews | Active since Apr 2014
07 Apr 2015, 13:11
Poor Service
The worst branch ever. Arrogant consultants who hate their jobs. Im really disappointed with their service.
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Replies (1)
Capitec Bank's replyOfficial
07 Apr 2015, 16:36Hello mo***etp,
Please accept my sincere apology for the experience that you had!
The statements that you make are seen in a very serious light, and definitely does not meet the core values of Capitec Bank or the service excellence that we pride ourselves on.
Richard Sofisa will take ownership of this investigation and will provide you with feedback.
I trust that the matter will be resolved successfully/your satisfaction.
Jennine Seholoba
Complaint Management: Capitec Bank
Please accept my sincere apology for the experience that you had!
The statements that you make are seen in a very serious light, and definitely does not meet the core values of Capitec Bank or the service excellence that we pride ourselves on.
Richard Sofisa will take ownership of this investigation and will provide you with feedback.
I trust that the matter will be resolved successfully/your satisfaction.
Jennine Seholoba
Complaint Management: Capitec Bank
Capitec Bank's reply07 Apr 2015, 16:36
Official
Hello mo***etp,
Please accept my sincere apology for the experience that you had!
The statements that you make are seen in a very serious light, and definitely does not meet the core values of Capitec Bank or the service excellence that we pride ourselves on.
Richard Sofisa will take ownership of this investigation and will provide you with feedback.
I trust that the matter will be resolved successfully/your satisfaction.
Jennine Seholoba
Complaint Management: Capitec Bank
Please accept my sincere apology for the experience that you had!
The statements that you make are seen in a very serious light, and definitely does not meet the core values of Capitec Bank or the service excellence that we pride ourselves on.
Richard Sofisa will take ownership of this investigation and will provide you with feedback.
I trust that the matter will be resolved successfully/your satisfaction.
Jennine Seholoba
Complaint Management: Capitec Bank