1 reviews | Active since Jan 2017

10 Jan 2017, 12:12

Poor service

<p>I have 2 loans with Capitec bank, in April I requested for my loan statement the 1st loan had a closing balance of R44, 138.79 the 2nd one had a balance of R26, 271.86 then again now in Jan I requested my statements and to my surprise am still standing at R39, 873.14 and R23, 732.01 and a sum of R1,642.38 is deducted every month for loan 1 then R1,034.60 for loan 2!!!!! THIS IS TOTAL RIDICULOUS WHERE IS ALL MY MONEY GOIN TO IF I'VE NEVER SKIPPED ANY PAYMENTS!!! I WANT THIS SORTED my name is Thembalethu Maseko my numbers are ********** 765</p>

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Replies (2)
Capitec Bank
Capitec Bank's reply10 Jan 2017, 14:29
Official

I acknowledge your posting, and have referred it to Riaan Jacobs for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply10 Jan 2017, 14:29
Official

I acknowledge your posting, and have referred it to Riaan Jacobs for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank