Poor service

App**** for credit on the app and got a call, went through the process and was pre-approved. Lady said she'll send me sms with her email so I can send my documents.. Never received the sms.

I called 4 times in the past two days and waited for 10 to 20 minutes on each call and could not be assisted. I've been a client for more than 5years and am disgusted that I received such sub par service. One lady I spoke to today by the name of neo says she can't see a "incident" so I ges the first woman I spoke to on Tuesday doesn't know how to do her job. All of these calls took place using my own airtime by the way..