Poor Service

when i open the account with the bank i could get anything from them atm loans and even offered me a loan of R60 000. a few months later i was told that i can not be assited by them. i contaced the head office in Stellenbosch and was told that they will assist me but no one did. i even told the lady that i want to close my account and she told me that they will get back to me. until todayy i'm still waiting on feedback from them as i feel that i trust them with my salary that is payed into my account but they dont even reply back. i would never let my staff even open an account with them.