AA
Aghmad A

1 reviews | Active since Aug 2018

10 Jun 2020, 14:01

Poor service

Worst level of service. Can not help me via a phone call because their line is bad and that I need to call back?? Seriously. Nothing in place to accommodate their poor line.

0
Replies (2)
Capitec Bank
Capitec Bank's reply10 Jun 2020, 14:38
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply11 Jun 2020, 15:03
Official
Good day

As discussed telephonically, you have already been assisted.

Kind regards
Complaint Management
Capitec Bank