Poor service

Item: Capitec Bank
Rating: 1
Author: gerharddut G

This morning I try to pay for petrol and the transaction is declined. It is payday so funds are available. Debit orders goes through and EFTs work fine. Even at Capitec branch can't draw money and I am not the only one as other people also can not withdraw money. Second time on payday this worthless bank does this.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

31 Dec 2021, 10:13

Good day Gerhard

We acknowledge receipt of your query and have assigned your matter to a designated official.

You will receive further contact within the next business day.

Kind regards

Capitec Bank

Capitec Bank's reply31 Dec 2021, 10:13

Official

Capitec Bank's replyOfficial

24 Feb 2022, 08:41

Hi Gerhard

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply24 Feb 2022, 08:41

Official