1 reviews | Active since Nov 2016
Poor service
<p> </p> <p> On the 11 November 2016 i went to Capitec bank to request banking statement of the late Mr Peter Munyai which is required by the masters office for estate late.</p> <p> The carlton center branch manager Rifiloe refused to assist me. i was told that they have provided bank statement to someone by the name Shirley Thobejane who is unknown by the family on the 26 May 2016. i was also advised by the manager to open the case at police station. i went to police station same day to open the case I was returned back to go to Capitec to provide me with all details which yhey denied to disclose it.</p> <p> </p> <p>I would like you to invistigate this matter for me.</p>
I acknowledge your posting, and have referred it to Riaan Jacobs for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Riaan Jacobs for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
i refer to your reply on the 16 November 2016. i am still waiting for my complaint to be resolved as promised. 3 working days has passed already at the mattaer hasnt been resolved yet. Kindly let me lknow whether am i going to get those bank statement or not.
i refer to your reply on the 16 November 2016. i am still waiting for my complaint to be resolved as promised. 3 working days has passed already at the mattaer hasnt been resolved yet. Kindly let me lknow whether am i going to get those bank statement or not.