poor service

<p>debit order date was change without my concern, i called the call center and they told me it was changed back and this happens for several months. then went into one of the branch explained everything and they requested some document. and i was told that one of the consultant will contact me. no one contacted me</p> <p> </p> <p>until the debit order hit my back which i was debited with more money. i went again to the branch and they said they have logged in a complain, they need to check why debit order dates and i asked them what will happen to the arrear interst? they told me someone will contact me within 48 hours. no one has contacted me. what will it take for Capitec to fix my debit order date and write off the arrear interest.</p>