Poor service

<p>Bad service I received at Capitec bank. On the 2 September 2016 I was at South Gate mall at the ATM by Game store, I was about to withdraw money, I put in the card as I punched in my pin before pressing enter, a man came behind me and pressed a button then the deposit slot opened, then I pressed the cancel button to receive my card back, but the card was stuck in the machine, I then called Capitec back whilst I was still by the ATM machine, then consultant advised that I should go inside the branch. Then immediately as I was about to enter the branch I received an incontact massage to say money was withdrawed of R700 by shell garage there at Soughgate mall. I then advised a consultant at the branch of what's happening, they then immediately blocked the card, and gave me a new card. They logged a complain of unauthorized transaction with ref: ********** 8. Someone did call me to say I should go to Vodacom to get a call log to prove that I called the branch. I've been to Vodacom twice yet they have offline, still no feedback from Capitec and its now going to a month already and I want my money back. Nobody has come back to me to assist me further on my claim.</p> <p> </p> <p> </p> <p>Contact details is > ********** </p> <p>Contact person > Lindiwe Jonas</p> <p> </p>