Poor service

<p>On Monday I went to Capitec branch in the Lyttelton centre to apply for a small loan. I had all the required documentation and I bank with them already.</p> <p> </p> <p>I was told that my employer is not registered on their system but she will email my payslips to head office for them to create my employer and then apply for the loan. It is now Friday and I havent heard from her again.</p> <p> </p> <p>Yesterday I tried to apply online and today Gino Goodall phoned me and advised that Inpass all checks I must just email hom my payslips. I did that, and the phone call that followed he said I must go to my branch as my employer is not on their database. I advised him of everything and that Ive been to my branch and they dont even phone me back.</p> <p> </p> <p>Eventually I got through, today, to my branch and explained everything to the lady again. She asked for my surname and said she will phone me bac within 10 min. Well....I am still waiting</p>