1 reviews | Active since Jul 2016

19 Jul 2016, 14:27

Poor service

<p>I bought airtime this morning and you debited my account but the airtime is not there, you cannot tell me to wait 24 hours for a transaction that is taking long to respond to reverse itself. HELLLLL NOOOOO i will not i was patient but i need the airtime either reverse the transaction or give me the airtime before 24 hours. </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply20 Jul 2016, 06:35
Official

I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank