NH
Neill H

1 reviews | Active since Jun 2016

15 Jun 2016, 08:13

Poor service

<p>Walked in to the branch to recieve help due to the fact that they have blocked my account due to fica. To be told they are offline by Spha that is lying on the counter by the door. When i said to him my account ia blocked what am i supposed to do as i have no access to my funds he just told me does not care. </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply15 Jun 2016, 12:37
Official

I acknowledge your posting, and have referred it to Azalea Muller for immediate attention.

Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank