1 reviews | Active since May 2014
POOR SERVICE!!!!!!!!!!!!!!!!!
<p> </p> <p>Livid beyond my capability and would really like to be answered</p> <p>Firstly I do not understand how their system works. People who came after me were helped before me. There were only three tellers working, during month end? Where was the rest of the staff?</p> <p>I went there during my lunch hour and I work in Santon. I queued on the line for over an hour and finally when it was my turn I was told that the branch does not have tokens? 75 minutes of my time to be told that? Why couldn’t the person at the door relate this to me? I risked my job for what? Nothing? I still cannot access my internet banking after all the trouble of travelling to Alexander…</p>
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Ana Henriques will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Ana Henriques will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
