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Moshala M

1 reviews | Active since Jul 2019

18 Sept 2023, 17:48

Poor service

The WhatsApp service is so poor, I requested my statement and it took me an hour for the process saying I must pass the security questions. After that Nazlee says my email is not verified while I was at the bank a week ago he or she can't send my statement and l received my statement quite a number of times with the same email

0
Replies (1)
Capitec Bank
Capitec Bank's reply18 Sept 2023, 18:02
Official
Good day Moshala

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank