RV
Rudolf V

1 reviews | Active since Mar 2013

10 Apr 2016, 09:05

Poor Service

It is now more than 10 days that i am trying to use capitec banks app to do my banking. Now I must go into the bank to do my banking. And phoning the call centre does help they keep on telling me its not their fault. And here's the thing at the bank they tell me I am not the only one complaining so what now capitec.....

0
Replies (1)
Capitec Bank
Capitec Bank's reply11 Apr 2016, 11:47
Official
Hello Aladar,

I acknowledge your posting, and have referred it to Megan Martin for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank