Poor service

I was told to go to the back of the line since the second ATM that's used for withdrawals and deposits was used for \strictly deposits today! The bank was empty inside on the deposit section. What's the use of having 2 ATM's outside with both having the Withdraw option and not even put that to full use? So now as a Capitec client I must wait for more than 30mins just to withdraw cash? I ended up withdrawing at Shoprite and that took less than 5mins"