JS
Jack S
1 reviews | Active since Feb 2019
05 Feb 2019, 21:53
Poor service
Poor service, delay and not responding
My loan account was paid in full and I have received paid up letter and my account still shows outstanding amount on my credit report on ITC, emails we send but nobody is responding to my complaint.
Regards Jack
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Replies (1)
Capitec Bank's replyOfficial
06 Feb 2019, 14:43I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply06 Feb 2019, 14:43
Official
I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,