POOR SERVICE

On the 4th of January 2019 i bought R150 Vodacom airtime and 10GB data bundles using Capitec app, the airtime was credited on my phone except the data bundles. I called in and all transaction were verified and was promised that the complain will be attended to. Since then i have been calling in for assistance because my business can't operate without data bundles and am loosing a lot of money but every time am told that there's no feedback and that they are waiting for blue label to confirm the transaction. All am asking is my refund or the data bundles be credited to my account.