1 reviews | Active since Nov 2016

07 Dec 2018, 12:06

Poor service

I am very very disspleasde with consultant at capitech bank namde ntombi her service was very poor she did not even as me if I bank with capitech,the only consultant that realy helpde and went out of his way to help was des spangenberg and this was at the vaal mall branch

0
Replies (1)
Capitec Bank
Capitec Bank's reply07 Dec 2018, 13:18
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.  Keshia Nomdo will take ownership of this investigation and will provide you with feedback within the next 5 working days.  I trust that the matter will be resolved to your satisfaction. 

Complaint Management
Capitec Bank

Best regards,