1 reviews | Active since May 2018
Poor service
Terrible service!!! Iv been trying to get someone to answer my question in your call center to no avail. So my card recently expired and I got a new one however with my old card I purchased items on wish. The problem is that wish will only refund to the original card number so what will happen to my refund as obviously my card number has changed and the old one was cancelled. Waiting for a reply
Thank you for your post, we acknowledge receipt of your complaint.
We do however apologise for the delay in contacting you.
We are experiencing minor system issues however we will ensure that your matter is attended to with the urgency that it requires.
Thank you for your patience.
Complaint Management
Capitec Bank
Thank you for your post, we acknowledge receipt of your complaint.
We do however apologise for the delay in contacting you.
We are experiencing minor system issues however we will ensure that your matter is attended to with the urgency that it requires.
Thank you for your patience.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day
I refer to your matter received on the 07 May 2018 . I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank
Good day
I refer to your matter received on the 07 May 2018 . I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank