1 reviews | Active since Jun 2015
Poor service
I have tried to do an online debit card transaction on the 30th April 2018 which have not succeeded. I have phoned ***but still did not succeed. On Thursday 3 May 2018 I went to a local Capitec branch but after about 4 hours time I still could not do the transaction. After leaving the branch I sent an email to ********** No response yet. Very poor service. Will somebody from Capitec please call me
Thank you for your post, we acknowledge receipt of your complaint.
We do however apologise for the delay in contacting you.
We are experiencing minor system issues however we will ensure that your matter is attended to with the urgency that it requires.
Thank you for your patience.
Complaint Management
Capitec Bank
Thank you for your post, we acknowledge receipt of your complaint.
We do however apologise for the delay in contacting you.
We are experiencing minor system issues however we will ensure that your matter is attended to with the urgency that it requires.
Thank you for your patience.
Complaint Management
Capitec Bank
Good day Mr De Meillon
I trust that your issue is now resolved.
Wendy Mbelekane
Complaint Management
Capitec Bank
Good day Mr De Meillon
I trust that your issue is now resolved.
Wendy Mbelekane
Complaint Management
Capitec Bank