NB
Nomaphelo B
1 reviews | Active since Jan 2018
25 Jan 2020, 01:37
Poor service
I have a loan with capitec and I went to one of its branches to make arrangements since I'm on maternity leave I will not be able to pay the full amount. I provided all required documentation but they still debit what ever money which is my account. Yet I pay for more than 3 insurances on that loan.
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Capitec Bank's replyOfficial
27 Jan 2020, 10:15I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply27 Jan 2020, 10:15
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank