LB
Louis B

1 reviews | Active since Sept 2016

31 Mar 2020, 18:40

Poor service

I jave a loan with capitec bank and being bombarded with sms to pay i know i need to pay you but you keep on sending sms etc . Further more i do not receive any messages from money going into my account or out . I went to the branch it stated pending for WHAT .. ? I will be clossing my account with capitec the service and aatitude suck ......

0
Replies (1)
Capitec Bank
Capitec Bank's reply01 Apr 2020, 08:43
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank