NM
Nontokozo M
1 reviews | Active since Jan 2026
02 Jan 2026, 21:46
Poor service
Capitec insurance service is poor they don't pay clients on time
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
02 Jan 2026, 22:35Hello, you are through to Zanele,
Please allow me a few minutes to fami****ise myself with your query.
Capitec Bank's reply02 Jan 2026, 22:35
Official
Hello, you are through to Zanele,
Please allow me a few minutes to fami****ise myself with your query.
Capitec Bank's replyOfficial
02 Jan 2026, 22:37I’m truly sorry to hear about your experience.🙏 I completely understand how frustrating payment delays can be.
Please note that insurance claims go through several stages, including document verification and assessment, which can sometimes cause delays, especially around holidays or weekends.
Kindly advise if you logged a claim with the bank?
Capitec Bank's reply02 Jan 2026, 22:37
Official
I’m truly sorry to hear about your experience.🙏 I completely understand how frustrating payment delays can be.
Please note that insurance claims go through several stages, including document verification and assessment, which can sometimes cause delays, especially around holidays or weekends.
Kindly advise if you logged a claim with the bank?
Capitec Bank's replyOfficial
02 Jan 2026, 22:48Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.
Capitec Bank's reply02 Jan 2026, 22:48
Official
Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.