DP
Dion P

1 reviews | Active since Jul 2024

21 Jul 2024, 13:21

Poor Service

Poor Service from Capitec Bank since I opened a ***** case for money I was de*****ed of, I gave the casen number to them. First the ***** department couldn't recover money. I then lodge a complaint to the complaints department almost a month my money has been refunded or the EFT reversed

0
Replies (2)
Capitec Bank
Capitec Bank's reply21 Jul 2024, 14:08
Official
Good day Dion Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
DP
Dion P's update22 Jul 2024, 12:18
Reviewer Update
I am still waiting for that call false promises that capitec is investigation or exploring this matter. My lawyer is on speed dial ready to take over this matter