JK
Jaques K

1 reviews | Active since Oct 2015

09 Oct 2015, 17:53

Poor service

I paid off my capitec loans got the paid up letter from Capitec self but now I am handed over after a year an the best thing is that their own policy says it must be updated in 48 hours I am struggling a week now and nobody knows what to do

0
Replies (1)
Capitec Bank
Capitec Bank's reply12 Oct 2015, 09:02
Official
Hello Jaques35,

I acknowledge your posting, and have referred it to Megan Martin for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank