Poor Service!!!
Service are poor.They cant help you to reverse a payment that went to a wrong account, they want you to go to Civil Court! Where are the old days where they helped you over the phone.... GONE!
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Replies (2)
Capitec Bank's replyOfficial
30 Mar 2022, 18:41 Good day Petro
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply30 Mar 2022, 18:41
Official
Good day Petro
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
's updateReviewer Update
01 Apr 2022, 07:57I had no feedback from Capitec yesterday, which is unacceptable! I had to phone them and ask them what is going on with me complaint! So how must I know if they really did what they said they will do> I dont have proof!!! Now I have to open a case at SAPS, then go to court!!! SERIOUSLY!!!! Is this the service that we are suppose to get from our banks, how can we trust them with our money???
's update01 Apr 2022, 07:57
Reviewer Update
I had no feedback from Capitec yesterday, which is unacceptable! I had to phone them and ask them what is going on with me complaint! So how must I know if they really did what they said they will do> I dont have proof!!! Now I have to open a case at SAPS, then go to court!!! SERIOUSLY!!!! Is this the service that we are suppose to get from our banks, how can we trust them with our money???