1 reviews | Active since Jan 2017

29 Nov 2021, 15:08

Poor service

Sitting at booth, agent has been on phone to help desk for 20 minutes, no answer

0
Replies (2)
Capitec Bank
Capitec Bank's reply29 Nov 2021, 17:45
Official
Good day   Jim
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
Kind regards Capitec Bank 
Capitec Bank
Capitec Bank's reply18 Feb 2022, 18:46
Official
Hi Jim

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank