Poor service 1

The worst service ever it had inconvenienced me in so many way im on the verge of losing my job because i dont have money to get to work cause they froze!/blocked my account im in debt and my new born baby is in need of nappies and fomula its almost 4 weeks now they still investigating even though the person who had mistakenly got my account blocked has went back to them and told them the mad a mistake. Poor poor service im reconsidering banking with them