TO
Tia O
1 reviews | Active since Aug 2020
10 Mar 2022, 09:09
poor service
I'm banking with capitec as well as my husband. we have requested for them to give my husband a call on Monday, yet its Thursday but no one had phone him, but they are very quick to phone if payments aren't made on time or at all. maybe i should change my bank again because the service is pathetic from them. numerous emails as well no response......
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Capitec Bank's replyOfficial
10 Mar 2022, 09:20Good day TiaThank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Kind regardsCapitec Bank
Capitec Bank's reply10 Mar 2022, 09:20
Official
Good day TiaThank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Kind regardsCapitec Bank
TO
Tia O's updateReviewer Update
10 Mar 2022, 09:55that is convenient, as no one can come back to an email but can easily reply on a complain?
TO
Tia O's update10 Mar 2022, 09:55
Reviewer Update
that is convenient, as no one can come back to an email but can easily reply on a complain?