JL
Jonathan L
1 reviews | Active since Aug 2023
14 Feb 2024, 09:12
Poor service
I have called Capitec Business Saturday, Monday and Tuesday to reset my password on the Capitec Business application. They promised me to call me back, I am still waiting for them to call I cant log into my banking application to pay my suppliers. The result is my clients don't get service from me and will soon start to loose them if this cant be sorted out soon. I will definitely look to change banks in the near future.
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Replies (2)
Capitec Bank's replyOfficial
14 Feb 2024, 15:39Good day Jonathan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply14 Feb 2024, 15:39
Official
Good day Jonathan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
21 Feb 2024, 20:37Good day Jonathan
With reference to our telephone conversation and email correspondence.
We trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards,
Capitec Bank
With reference to our telephone conversation and email correspondence.
We trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards,
Capitec Bank
Capitec Bank's reply21 Feb 2024, 20:37
Official
Good day Jonathan
With reference to our telephone conversation and email correspondence.
We trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards,
Capitec Bank
With reference to our telephone conversation and email correspondence.
We trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards,
Capitec Bank