Poor service

It would seem as though Capitec has finally caught the South African service bug, absolutely useless. One would imagine having access to my own finances could be concidered an essential service, thus one would expect a bank to have atleast one of their branches open on weekends and holidays. An ATM swallows my card on Sunday, yesterday was public holiday and today I stand in a que wasting my lunch break only to be told that the system is offline. So when will I be able to get a new card, how will I fill up my vehicle so that I am actually able to get to work tomorrow? I am fed up with corporations that think they can offer the same kind of service as we get from our government institutions im this country. I don't care how but I will have a new card in my wallet by the end of the day or I will switch to another bank and recommend to everyone I know to stay far away from Capitec