SK
Siphiwe K
1 reviews | Active since Feb 2026
23 Feb 2026, 09:27
Poor service
I’ve had the worst experience with Capitec Bank did a cash sent ,ATM froze and cancelled transactions on the 14 February 2026 ,when I log on the App my transaction says redeemed ,l reported this matter to the Branch till to date I haven’t gotten a reversal on my transaction.kindly advise what step to take
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
23 Feb 2026, 10:35Good day Siphiwe,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's reply23 Feb 2026, 10:35
Official
Good day Siphiwe,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec