AN
Andre N
1 reviews | Active since Jun 2014
27 Mar 2015, 20:53
Poor security on client bank account
My wife's handbag was snatched with a smash and grab. The perpetrator used her Capitec card to withdraw/ spend on her card. With all the security and difficulty for any Capitec client to transact, how on earth is it possible for a handbag ***** to transact. It is her loss.
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Capitec Bank's replyOfficial
30 Mar 2015, 08:01Hello andnel,
I acknowledge your posting, and have referred it to Jennine Seholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
I acknowledge your posting, and have referred it to Jennine Seholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Capitec Bank's reply30 Mar 2015, 08:01
Official
Hello andnel,
I acknowledge your posting, and have referred it to Jennine Seholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
I acknowledge your posting, and have referred it to Jennine Seholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank