PR
Phetho R
1 reviews | Active since Feb 2017
14 Jan 2025, 08:14
Poor security and service.
Capitec Bank allowed Nupay, which I have no knowledge of and have no agreement with, to debit my account 2x R95.00 amounting to R190.00, then when I call their call center, they say the company authorized the debit without my knowledge and they can't help me.
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Replies (2)
Capitec Bank's replyOfficial
14 Jan 2025, 08:36Good day Phetho,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Best regards,
Capitec Bank's reply14 Jan 2025, 08:36
Official
Good day Phetho,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Best regards,
PR
Phetho R's updateReviewer Update
14 Jan 2025, 09:02I don't have a day, nor do I want to talk to someone, just want my money back and secure.
PR
Phetho R's update14 Jan 2025, 09:02
Reviewer Update
I don't have a day, nor do I want to talk to someone, just want my money back and secure.