GD
Gys D
1 reviews | Active since Dec 2023
08 Dec 2023, 19:42
Poor safety at Capitec Bank
Wanted to deposit a large amount of money into my account today. Capitec bank has no bank tellers available to do so. You need to stand in a unsecure que at the ATM were everyone can see all the money and rob you. The one branch refused to lower the security door so that I could do the transaction at the ATM. At another branch the inside teller was broken. The 3de branch refused to provide some form of security. It is about personal security to do a save transaction at the bank. Thinking of closing my account with them after 14 years and move to a bank were there is more safety fir their clients.
Helpful (0)
Replies (1)0
Replies (1)GD
Gys D's updateReviewer Update
10 Dec 2023, 16:21Seems to me that sins I posted the above problem , I am getting more problems on my account now. I can't transfer funds between my accounts. Had to call into the call center and the consultant had to do the transfer internally. Today my Tap to pay function is not working and my card keeps getting declined. Can't help to think if I am now deliberately played with to make it even more uncomfortable to stay with Capitec.
GD
Gys D's update10 Dec 2023, 16:21
Reviewer Update
Seems to me that sins I posted the above problem , I am getting more problems on my account now. I can't transfer funds between my accounts. Had to call into the call center and the consultant had to do the transfer internally. Today my Tap to pay function is not working and my card keeps getting declined. Can't help to think if I am now deliberately played with to make it even more uncomfortable to stay with Capitec.
